Terms and Conditions

Effective January 1, 2026

Craftsman Bellingham Concrete Company, bellinghamconcretecompany.com, hi@bellinghamconcretecompany.com

Agreeing to these terms

These terms cover your use of the Craftsman Bellingham Concrete Company website and any work you ask us to quote or do. By using the site, requesting an estimate or booking a job, you agree to them. If you don't agree, please don't use the site or book work with us.

When we sign a written estimate, proposal or contract with you for a specific job, that document controls if it says something different from this page. These terms fill in anything the job paperwork leaves out.

The services we provide

Craftsman Bellingham Concrete Company is a concrete contractor based in Bellingham, WA. We build driveways, patios, sidewalks, steps, garage floors, slabs, footings, foundations, retaining walls and decorative and stamped concrete, and we do concrete cutting and foundation raising. You can see the full list on our home page, and read about who we are on our About page.

The descriptions, photos and examples on this site are general information about our work. They aren't a promise that your job will look or perform exactly the same, because every site has its own soil, drainage, access and existing conditions. The scope of your job is whatever your written estimate or contract says.

Estimates and pricing

We give free estimates on site, and asking for one doesn't commit you to anything. An estimate is our best price for the work as we understand it on the day we look at it.

Some things only show up once the old concrete is out or the ground is dug, such as soft or wet subgrade, which is the soil the new slab sits on, buried debris, roots or old footings. When we find something like that, we'll stop, show you, explain what it changes and agree on any added cost with you before we do the extra work.

Prices can also change if you change the size, finish or design of the job, or if the work is scheduled well after the estimate date and material costs have moved. Unless the estimate says otherwise, it's good for the period written on it.

Scheduling, weather and cancellation

We schedule your job once you accept the estimate, and we'll give you a target start date. Concrete depends on the weather, so rain, freezing temperatures or heat can push a pour back, because pouring in the wrong conditions makes a weaker slab. We'll tell you as soon as we know a date needs to move, and a weather delay isn't a breach of our agreement.

New concrete needs time to cure, which is the wait while it hardens and gains strength before it can take foot traffic or a vehicle. We'll tell you when it's safe to walk and drive on, and damage from using it sooner isn't covered.

If you need to cancel or reschedule, please call us at (360) 312-3799 as early as you can. If we've already ordered materials, built forms or done site work for your job, you may be responsible for those costs, as your written agreement explains.

Payment

Your estimate or contract sets the payment schedule, including any deposit and when the balance is due. Payment is due on the dates written there.

If a payment is late, we may pause work until it's made. Washington law gives contractors lien rights on property where they've done work, and we may use those rights, and any other legal remedy, to collect unpaid amounts.

Your part of the job

You agree to give our crew reasonable access to the work area, and to tell us about anything we can't see, such as sprinkler lines, private utility lines, septic systems, drain pipes or property line concerns. We'll arrange the public utility locate before we dig, but we aren't responsible for damage to private lines or features you didn't tell us about.

You're responsible for confirming where your property lines are and for any rules your homeowners association sets. If a permit is needed, the job won't start until it's in place.

Workmanship and what concrete can and can't do

We stand behind our work, and if something isn't right, call us and we'll come look at it. Any written warranty for your job is the one in your contract, and it covers only what it says.

Concrete can crack, and some fine hairline cracking is normal as a slab dries and moves with the ground. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line, but they guide cracking rather than stop it. Small color differences, surface texture changes and minor cracks that don't affect how the slab works aren't defects.

We don't warrant damage caused by settling of ground we didn't prepare, tree roots, poor drainage you've added or changed after the job, de-icing salts, heavy loads beyond what the slab was built for, freezing and thawing over time, or misuse. Other than what your written contract states, we make no other warranties, express or implied, to the fullest extent Washington law allows.

Limit on our liability

To the fullest extent the law allows, Craftsman Bellingham Concrete Company isn't liable for indirect, incidental or consequential losses, such as lost use of your driveway, lost income or the cost of other contractors, arising from our work or this website.

Our total liability for any claim about a job is limited to the amount you paid us for that job. Nothing on this page limits liability that Washington law doesn't allow us to limit.

Using this website

The information on this site is general and may change without notice. It isn't engineering, legal or permit advice for your property, so check anything that affects your decision with us or the right local office.

The text, photos and design on this site belong to us. You can share links to it, but please don't copy our content for commercial use without our permission. We aren't responsible for the content of outside websites this site links to.

Settling a disagreement

If you're unhappy with our work or a bill, please call us first. Most problems get solved quickly once we're standing on the slab together, and we'd rather fix it than argue about it.

If we can't settle it that way, we both agree to try good-faith mediation before going to court, unless your contract sets out a different process. Any lawsuit will be brought in the courts of Whatcom County, Washington, unless the law requires otherwise.

Which law applies

These terms, and any work we do for you, are governed by the laws of the State of Washington, without regard to conflict of law rules.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the current one. Changes don't affect a job already under a signed contract unless we both agree in writing.

Questions about these terms

If anything here is unclear, call us at (360) 312-3799 or reach us through our Contact page. We're happy to walk you through it before you book.