Privacy Policy

Effective January 1, 2026

Craftsman Bellingham Concrete Company, bellinghamconcretecompany.com, hi@bellinghamconcretecompany.com

Who this policy covers

This policy explains how Craftsman Bellingham Concrete Company, a concrete contractor in Bellingham, WA, handles the information you give us through this website, by phone and when we come out for an estimate.

It applies to every page of our site, starting with the home page, and to the ways you reach us from it. If you have a question about anything here, our contact page has the quickest ways to ask.

What information we collect

When you fill out our estimate form, we collect what you type into it, usually your name, phone number, email, the address of the job and a description of the work, like a cracked driveway or a new patio.

Our form is run by an outside form service, so what you enter is stored on their system as well as ours.

When you call us at (360) 312-3799 or email us, we keep your contact details and the notes we take about the job so we don't have to ask you twice.

Like most websites, ours also collects basic visit information automatically, such as the pages you view, the type of device and browser you use, the site that sent you here and a general location based on your internet connection. We use that to see which pages people find useful, not to identify you.

How we use cookies

Cookies are small files your browser stores so a site can remember your visit. We and the services that run parts of our site, like the form and our visitor statistics, use them to keep the site working and to count visits.

You can block or delete cookies in your browser settings. The site will still load, though some features, like the form, may not work as smoothly.

How we use your information

We use what you send us to reply to you, set up an estimate, plan and schedule the work, send invoices and follow up after the job.

We use visit information to fix problems on the site and to improve the pages, so homeowners can find answers about things like base prep or curing time more easily.

We don't sell your information, and we don't add you to marketing lists you didn't ask to be on.

Who we share it with

We share information only when the job or the site needs it. That includes the outside services that run our form, our website and our visitor statistics, and suppliers or subcontractors who need the job address or details to do their part.

We may also share information if the law requires it, or to protect our business, our crew or our customers from fraud or harm.

How long we keep it

We keep estimate requests and job records for as long as we need them to do the work, stand behind it and keep the business records we're required to keep.

If you asked for an estimate and didn't book, we delete or stop using your details once there's no reason to hold onto them. Visit statistics are kept in summary form and aren't tied to your name.

Your choices and rights

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep a record for an open job, a warranty question or a legal requirement, and if so we'll tell you why.

You can also ask us to stop contacting you at any time, and we will.

Keeping your information safe

We limit who on our team can see customer details and use reputable services for our form and website. No website or email system is completely secure, so please don't send payment card numbers or passwords through the form or by email.

Children's privacy

Our site is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our site or the services we use change. The version on this page is the current one, and it applies from the time it's posted.

How to raise a privacy concern

If you want to see, correct or delete your information, or you're worried about how we've handled it, call us at (360) 312-3799 or use the options on our contact page. We reply within 1 business day.

To learn more about who we are and how we work, visit our about page.